Steve Nash and the Great Game of Business Week 3: You can’t improve what you don’t measure.  Peter Drucker The best teams in sports understand this.  Coaches don’t just give pep talks and hope for the best. They watch film.  They study stats. They look at what worked, what didn’t, and where they need to […]

Culture Eats Strategy For Breakfast Last week, I shared a few thoughts from Peter Drucker and the idea of Kaizen — continuous improvement, all the time. Here is another Drucker idea: “Culture eats strategy for breakfast.” We can make great plans.  And, we should make great plans. But how do we respond when the plan goes […]

What it means to be BUILT DFFRNT To sum it up: the better we play as a team, the more loyal customers we build who refer us to friends and family, the more referrals we get, the more we win! Safety is a big focus.  #1, We want to send everyone home safely to their families. […]